PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING
YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS.
Terms and Conditions
These terms and conditions apply to the purchase and sale of products and services through
www.vtecarms.com (“site”). By placing an order for products and/or services, the customer (“you”)
agrees to be bound by and accept these terms and conditions. If you do not agree to these terms and
conditions, you should not obtain products and/or services from this site. These terms and conditions
are subject to change without prior written notice at any time and at the sole discretion of Vtec.
Your receipt in electronic or other form of order confirmation does not signify Vtec’s acceptance of your
order, nor does it constitute confirmation of our offer to sell. Vtec reserves the right at any time after
receipt of your order to accept, decline, or limit your order for any reason, whether or not your credit
card has been charged. If your credit card has been charged and your order is cancelled, you will receive
a prompt refund credit to your account. Vtec reserves the right at any time after receipt of your order,
without prior notice to you, to supply less than the quantity you ordered of an item.
Vtec makes every effort to maintain availability of the products on the site. However, Vtec is not
responsible for orders that are not processed or not accepted.
Vtec accepts payment via personal check, Visa and MasterCard credit cards for all purchases. You
represent and warrant that the credit card or check information you supply Vtec is correct, true and
complete, that any charges incurred by you will be honored by your credit card or banking institution,
and that you will pay any charges incurred by you at the posted prices, including any applicable taxes
and/or service charges.
All payments must be in US dollars. Your current billing address, phone number, and e-mail address
must be included with every order. You agree to pay interest on all past due sums at the highest rate
allowed by law. Vtec retains a security interest in the products and all proceeds until the entire
purchase price, including applicable taxes and other charges, have been paid. Charges for shipping and
handling will be made in accordance with Vtec’s current shipping fees.
Vtec is constantly updating and changing its product and service offerings and may discontinue a
product or service at any time without notice. To the extent that Vtec provides information on the
availability of products or services, you should not rely on such information and Vtec will not be liable
for any product or service no longer being available through this site.
All pricing on Vtec’s product and service offerings on this site are subject to change. Vtec reserves the
right to make changes to our product and/or service prices for any reason.
Generally, Vtec will ship your parts order within one to two business days. This shipment is contingent
upon receipt of payment, availability of products ordered, and quantity of products ordered. For
questions about your order, please contact customer service at [email protected]
For services purchased from Vtec, fulfillment times vary according to backlog of work. Please contact us
at [email protected] for current estimated fulfillment times.
The descriptions of products and/or services that are posted on our site may be the representations of
our suppliers. Vtec is not responsible for the accuracy of such descriptions, nor are we responsible for
typographical, pricing, product information, advertising, or shipping errors. In the event a product or
service is listed at an incorrect price or with incorrect information due to typographical error or error in
pricing or product information from our suppliers, we shall have the right to refuse or cancel any orders
placed for products or services listed at the incorrect price. We shall have the right to refuse or cancel
any such orders whether or not the order has been confirmed and your credit card charged. If your
credit card has already been charged for a purchase and your order is cancelled, Vtec will immediately
issue a credit to your credit card account in the amount of the charge. Your sole remedy in the event of
an error on this site is to cancel your order and obtain a refund.
Limitation of Liability
Vtec warrants that its products are free from defects of materials and workmanship. This limited
warranty exists for one year from the date of purchase. EXCEPT FOR THIS LIMITED WARRANTY, ALL
PRODUCTS AND SERVICES ON THIS SITE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND,
EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANT OF NON-
INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, VTEC MAKES NO WARRANTY THAT THE
PRODUCTS AND SERVICES ON THIS SITE WILL MEET YOUR REQUIREMENTS; THAT THE RESULTS THAT
MAY BE OBTAINED FROM THE USE OF THE PRODUCTS OR SERVICES WILL BE EFFECTIVE, ACCURATE OR
RELIABLE; OR THAT THE QUALITY OF ANY PRODUCTS OR SERVICES WILL MEET YOUR EXPECTATIONS.
SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES
SO THE ABOVE DISCLAIMER MAY NOT APPLY TO THE EXTENT SUCH JURISDICTION’S LAW IS APPLICABLE
TO YOUR PURCHASE OF PRODUCTS AND SERVICES THAT ARE NOT AVAILABLE FOR USE OF FOR LOST OF
CURRUPTED DATA OR SOFTWARE.
IN NO EVENT SHALL VTEC OR OUR PARENT, SUBSIDIARIES, AFFILIATED COMPANIES, AGENTS,
SHAREHOLDERS, EMPLOYEES, OF OFFICERS (COLLECTIVELY, OUR “AFFILIATES”) HAVE ANY OBLIGATIONS
OR LIABILITIES TO YOU OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF BUSINESS OR USE, OF
FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION, EVEN IF
VTEC OR OUR AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY THEROF, ARISING OUT OR IN
CONNECTION WITH THE SALE, DELIVERY, USE, REPAIR, OR PERFORMANCE OF THE PRODUCTS
AVAILABLE THROUGH THIS SITE. NONE OF OUR EMPLOYEES OR REPRESENTATIVES ARE AUTHORIZED TO
MODIFY THIS LIMITATION. OUR SOLE AND ENTIRE MAXIMUM LIABILITY (AND THE LIABILITY OF ANY OF
THE PROVIDERS OF PRODUCTS AND SERVICES AVAILABLE ON THIS SITE), FOR ANY REASON, AND YOUR
SOLE AND EXCLUSIVE REMEDY FOR ANY CAUSE WHATSOEVER, SHALL BE LIMITED TO THE ACTUAL
AMOUNT PAID BY YOU FOR THE PRODUCTS AND/OR SERVICES YOU HAVE ORDERED THROUGH THIS
WE SPECIFICALLY DISCLAIM RESPONSIBILITY FOR ANY PERSONAL INJURY, LIABILITY OR DAMAGE CAUSED
BY YOUR USE OF ANY PRODUCT OR SERVICE OFFERED BY VTEC. SOME JURISDICTIONS DO NOT ALLOW
THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS AND
EXCLUSIONS MAY NOT APPLY TO YOU TO THE EXTENT SUCH JURISDITION’S LAW IS APPLICABLE TO YOUR
PURCHASE OF PRODUCTS AND/OR SERVICES.
Returns and Refunds
Online orders that you submit are processed immediately and may not be cancelled. You will need to
wait until you receive the merchandise in order to return it.
Once the merchandise is delivered to you, you can return the item or items within 30 days of delivery.
To be eligible for a return, the merchandise must be unused and in the same condition that you received
it in and must be in the original packaging. Our return policy does not apply to sale items, gift cards,
perishable goods, personalized items, and hazardous or flammable materials. These items are not
eligible for return, refund, or exchange.
To initiate a return, please e-mail us at [email protected] We require a receipt or proof of purchase
to accompany all returns. All returns should be shipped to 903 Cypress Drive, Allen, TX 75002.
For all items manufactured by a party other than Vtec, but resold by Vtec, please do not send these
items back to the original manufacturer.
You are responsible for paying all shipping costs for returned items. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from the refund. Vtec recommends
all return shipping is insured and trackable.
Please note that Vtec is open Monday through Friday only. A Vtec representative will not be available to
accept returned packages on Saturday or Sunday. Please take this into account when returning a
package to Vtec.
After Vtec has received a valid return, we will provide you with an e-mail notification. If your return is
accepted by Vtec, we will provide one of the following within a reasonable time period: an exchange of
the item or items returned, a non-transferable credit, a refund to the credit card used, or a refund
check. Vtec reserves the right to provide another remedy that it determines is appropriate under the
If you do not comply with the above conditions, Vtec reserves the right to refuse the return or exchange.
YOU ARE RESPONSIBLE FOR COMPLYING WITH ALL FEDERAL AND STATE LAWS AND REGULATIONS
WHICH MAY APPLY TO YOUR SHIPMENT. WE MAY REFUSE TO ACCEPT A SHIPMENT WHICH WE BELIEVE
IS NOT IN COMPLIANCE WITH APPLICABLE LAWS.
Product Installation Policy
All items sold by Vtec are intended to be installed by a trained gunsmith and are only intended for
factory specification standard velocity ammunition. Any verbal representations made by Vtec or our
representatives regarding installation or product compatibility should be confirmed with a trained
gunsmith to assure safe and reliable operation of your particular firearm.
Vtec is committed to protecting your privacy. We maintain the privacy of your information using
security technologies and adhere to policies that are intended to prevent unauthorized use of your
You may update your customer account information by following the instructions posted on this site and
or by contacting customer service at [email protected]
This site may contain links to other sites on the internet that are owned and operated by third parties.
You acknowledge the Vtec is not responsible for the operation of or content located on or through any
You may terminate the Terms at any time by closing your account, discontinuing your use of this site and
providing Vtec with a notice of termination. Vtec reserves the right, without notice and in our sole
discretion, to terminate your right to use this site, or any portion of this site, and to block or prevent
your future access to and use of this site or any portion of this site.
In addition to any excuse provided by applicable law, Vtec shall be excused from liability for non-delivery
or delay in delivery of products and/or services available through this site arising from any event beyond
our reasonable control, whether or not foreseeable by either party, including but not limited to, labor
disturbance, war, fire, accident, pandemic, adverse weather, inability to secure transportation,
government act or regulation, and other causes or events beyond Vtec’s reasonable control, whether or
not similar to those which are noted above.
To the fullest extent permitted by applicable law, you agree to defend, indemnify and hold harmless
Vtec and our affiliates from and against any claims, damages, costs, liabilities, and expenses (collectively
“claims”) arising out of or related to your access to and use or misuse of this site; any user content you
post, upload, use, distribute, store, or otherwise transmit on or through this site; any feedback that you
provide; your violation of these terms; and your violation of any rights of another. You agree to
promptly notify Vtec of any third-party claims, cooperate with Vtec in defending such claims (including,
but not limited to attorney fees). Your further agree that Vtec shall have the right to control of the
defense or settlement of any third-party claims.